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## Essential Units for Advanced Certificate in Incident Response Planning for Sales Teams
**Incident Response Fundamentals**
• • Define incident response and its importance in an organization.
• • Describe the roles and responsibilities of various stakeholders in incident response.
• • Explain the Incident Response Life Cycle (IRLC) and its phases.
• • Identify the key components of an effective incident response plan.
**Incident Response Planning**
• • Define incident response planning and its objectives.
• • Explain the importance of planning in mitigating the impact of incidents.
• • Describe the key elements of an incident response plan, including risk assessment, threat intelligence, and communication strategies.
• • Discuss the role of incident response teams and their responsibilities.
**Incident Response Procedures**
• • Define incident response procedures and their purpose.
• • Describe the incident response process flow, from detection to resolution.
• • Explain the roles and responsibilities of different team members during each stage of the incident response process.
• • Provide examples of communication protocols and escalation procedures.
**Incident Response Technology**
• • Define key incident response technologies and their functionalities.
• • Discuss the role of incident response software and automation tools.
• • Explain the importance of integrating incident response technologies with existing security tools.
• • Describe the use of incident response dashboards and reporting tools.
**Incident Response Exercises and Testing**
• • Explain the importance of conducting regular incident response exercises.
• • Describe different types of incident response exercises and their objectives.
• • Discuss the role of mock exercises in improving incident response skills and knowledge.
• • Explain the importance of testing and validating incident response plans and procedures.
**Incident Response Best Practices**
• • Provide guidance on how to develop and implement an effective incident response plan.
• • Discuss the importance of continuous improvement and updating of incident response plans.
• • Share best practices for communication, collaboration, and documentation during an incident response.
• • Emphasize the role of leadership and stakeholder engagement in incident response.