Executive Certificate in Crisis Communication for Google Hangouts

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**Master the Art of Crisis Communication: Google Hangouts Edition** This comprehensive certificate program equips you with the essential skills and knowledge to navigate the high-stakes world of crisis communication on Google Hangouts. Through engaging modules and practical simulations, you'll learn how to: Identify and assess potential crisis situations on Google Hangouts Develop and execute effective crisis communication strategies Manage online reputation and mitigate damage Handle difficult conversations and maintain composure This certificate is perfect for anyone who wants to enhance their crisis communication skills on Google Hangouts, including: Marketing professionals Public relations specialists Social media managers Anyone who wants to be prepared for any crisis Enroll today and become a master of crisis communication on Google Hangouts! Click the link below to learn more and get started.

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## Essential Units for Google Hangouts Crisis Communication Certificate **Understanding the Role of Crisis Communication** • ?? **Defining Crisis Communication:** Establishing a proactive and coordinated approach to managing reputational risks and protecting brand integrity. • ?? **Building a Crisis Communication Plan:** A roadmap outlining key steps, roles, and communication channels to effectively address crises. • ?? **Proactive Crisis Communication:** Anticipating and mitigating potential crises through transparent and consistent communication. • ?? **Responding to Crisis Situations:** Effectively communicating updates, addressing concerns, and restoring trust to stakeholders. • ?? **Collaboration and Communication:** Building strong relationships with internal and external stakeholders during a crisis. **Crisis Communication Best Practices** • ??? **Clear and Concise Communication:** Using plain language and avoiding jargon to ensure understanding. • ?? **Transparency and Honesty:** Providing truthful and timely updates, regardless of the situation. • ?? **Empathy and Sensitivity:** Showing understanding and respect for those affected by the crisis. • ?? **Maintaining a Consistent Tone:** Using the same voice and messaging across all channels. • ? **Timely and Effective Response:** Addressing crises promptly and efficiently to minimize damage. **Advanced Crisis Communication Techniques** • ?? **Social Media Crisis Communication:** Utilizing social media platforms effectively to engage with stakeholders. • ?? **Press Release and Media Relations:** Building positive relationships with media outlets to secure coverage. • ?? **Community Engagement:** Engaging with local communities to build trust and restore credibility. • ?? **Crisis Simulations and Exercises:** Regularly practicing and testing crisis communication plans to ensure preparedness. **Staying Informed and Updated** • ?? **News and Media Monitoring Tools:** Utilizing reputable sources to stay informed about current events and emerging crisis scenarios. • ?? **Crisis Communication Training and Resources:** Continuously learning and improving crisis communication skills. • ?? **Networking and Collaboration:** Building relationships with other crisis communication professionals for support and knowledge sharing.

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Entry requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

EXECUTIVE CERTIFICATE IN CRISIS COMMUNICATION FOR GOOGLE HANGOUTS

is awarded to

Learner Name

who has completed a programme at

London School of Planning and Management (LSPM)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

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