Certificate Programme in Social Media Crisis Communication for Businesses

-- viewing now

The Certificate Programme in Social Media Crisis Communication for Businesses is a comprehensive course designed to empower professionals with the skills to manage and navigate crises in today's digital age. This programme highlights the importance of proactive and reactive communication strategies on social media platforms during times of crisis, ensuring business continuity and protecting brand reputation.

5.0
Based on 7,291 reviews

4,058+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

In an era where brands face constant scrutiny and the risk of public backlash, this course addresses the growing industry demand for experts capable of handling crises effectively. Learners will gain essential skills in crisis identification, real-time response, and strategic planning, enhancing their career prospects and value to organizations. By the end of the course, learners will be equipped to create and implement robust social media crisis communication plans, ensuring their businesses are prepared for any potential threats and can maintain trust and credibility with stakeholders.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details


• Social Media Crisis Management
• Identifying Social Media Crisis
• Developing a Social Media Crisis Communication Plan
• Stakeholder Communication During a Social Media Crisis
• Legal and Ethical Considerations in Social Media Crisis Communication
• Social Media Monitoring and Listening
• Crisis Communication Training for Social Media Teams
• Social Media Crisis Simulation and Exercises
• Measuring Effectiveness of Social Media Crisis Communication
• Rebuilding Reputation After a Social Media Crisis

Career path

This section showcases the demand for various skills in the Certificate Programme in Social Media Crisis Communication for Businesses in the UK market. The 3D Pie chart below highlights the percentage of demand for each skill, providing an engaging and spatially aware representation of the job market trends. Key industry skills and their respective percentages include: 1. **Crisis Management** (35%): Companies are increasingly focusing on building robust crisis management strategies to mitigate potential social media crises' impact. 2. **Social Media Listening** (25%): Organizations require professionals who can actively monitor and analyze social media conversations, identifying potential issues early. 3. **Content Creation** (20%): The need for engaging and informative content remains crucial for businesses to maintain a strong social media presence. 4. **Reputation Management** (15%): Safeguarding a business's reputation and online image is vital, leading to a high demand for professionals skilled in reputation management. 5. **Strategy Development** (5%): Developing comprehensive social media crisis communication strategies that align with broader business goals is essential for success. The 3D Pie chart, with its transparent background and responsive design, effectively communicates these statistics and emphasizes the industry relevance of the Certificate Programme in Social Media Crisis Communication for Businesses.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Crisis Management Social Media Skills Reputation Restoration Strategic Communication

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE PROGRAMME IN SOCIAL MEDIA CRISIS COMMUNICATION FOR BUSINESSES
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment